Your MapQuest account

How to update your account email address

Unfortunately MapQuest does not allow for an email address in an existing account to be updated. If you want to use a new email address, you'll have to register for a new account with your other email address.

Once you create a new account, you can carry over any existing My Maps if you'd like to save them in your new account.

To do this, simply open the My Map you want to save and copy the URL into a new browser where you are signed in to your new account. Once you have My Map open in your new account, you can press the "Save as My Map" button in the top left hand corner of your account.

Any saved vehicles, favorites, or home/work addresses, unfortunately cannot be carried over the same way My Maps can. 

How to enter your Account Verification Code

When signing up for a new MapQuest account, or going through the password reset steps, you will receive a verification code via email that will need to be entered before you can access your account. 

Once you arrive on the screen where the code is to be entered, it is very important that you do not leave this page. We will then ask you to check your email which will need to be done in a separate tab within your browser, in a separate browser instance, or via your mobile phone or tablet so you can retrieve the code while ensuring you have not left the verification code screen. 

Every time you leave the verification code screen to check your email, then return to it - it will create a new session, therefore a new code, and will deem your previous code invalid. 

Once you access the code in a separate tab, browser, or mobile device, all you'll have to do is go back to the open MapQuest tab to enter it. 

Opening Multiple Tabs Within Your Browser:

To open a new tab within your browser, simply click on the + sign, or box to the right of the tab you are currently on.

On a Mac, you can use a keyboard shortcut by pressing Command + T. 

On a PC, you can use a keyboard shortcut by pressing Control (ctrl) + T. 

Chrome:

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FireFox:

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Safari:

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Internet Explorer:

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Opening New Browser Windows:

To open a new browser window, click on "file" from the top of your browser, then select "new window". 

On a Mac, you can use a keyboard shortcut by pressing Command + N.

On a PC, you can use a keyboard shortcut by pressing Control + N. 

 

 

How and why to create a free MapQuest account

The only way to securely save maps, routes, and recent searches on MapQuest.com is to log in to your MapQuest account each time you come to our website.

You don't need to log in to use the basic features of MapQuest, but you will need to log in to use My Maps features.

If you don't log in you won't be able to save places or routes you create and any recent searches or preferences you set may disappear if your Internet browser's temporary files are cleared, if private browsing is enabled, or if you switch Internet browsers/computers. It doesn't take long to make an account or log in and it's totally worth it!

To create a free MapQuest account:

  1. Visit www.mapquest.com and click Sign up, located in the upper left-hand corner of the page

         Sign_Up_Log_In.png

  1. Enter a valid email address and password (you'll want to make sure the strength of your password shows the password indicator at 2+ stars)
  2. Check your email for a message from us - you'll need to enter the verification code in the email to confirm your account before logging in

If you prefer, you can use an existing Facebook or Aol account to log into MapQuest - simply click the facebook or Aol. button on the Sign Up screen to create a MapQuest account using your Facebook or Aol credentials.

If you run into any trouble after trying these steps, please click here to contact our support team for help.

Please note: You will be able to create a MapQuest account with any valid email address (linking an Aol or Facebook account is not required).

If you see an error or are unable to create an account with the email address you entered, it may already be in use. If you think you may already have an account, try logging in instead using the Log in link in the upper left corner of www.mapquest.com. If you can't remember your password, try the I forgot my password link on the Log in screen.

How to Log in to your MapQuest account

Log in using Facebook

  1. Click Log In, located in the upper left-hand corner of www.mapquest.com
  2. Click the facebook button to log in using an existing Facebook account
  3. Enter your Facebook account credentials in the pop-up login box (if you're already logged into Facebook on the same browser, you should be automatically logged in to MapQuest)
Please Note: If you have concerns about logging in with Facebook, we recommend reading this article from Facebook.

Log in using Aol

  1. Click Log In, located in the upper left-hand corner of www.mapquest.com
  2. Click the Aol. button to log in using an existing Aol account
  3. Enter your Aol account credentials in the pop-up login box

Log in using email

Logging in with your existing Aol or Facebook account is an option, but it's not required. If you've created a MapQuest account using your email address, use the following instructions to log in:

  1. Click Log In, located in the upper left-hand corner of www.mapquest.com
  2. Enter your email address and password

If you run into any trouble after trying these steps, please click here to contact our support team for help.

Please Note: You don't need to log in to use the basic features of MapQuest, but you will need to log in to use My Maps features.

If you don't log in you won't be able to save places or routes you create and any recent searches or preferences you set may disappear if your Internet browser's temporary files are cleared, if private browsing is enabled, or if you switch Internet browsers/computers.
How to manage your MapQuest account

If you want to reset your password, change your username, or link your Facebook account to your MapQuest account, simply:

  1. Head to MapQuest.com and click Log in

         Sign_Up_Log_In.png

  1. Once you're logged in, click the Account icon

         Account_Logged_In.png

  1. Click under Account Settings

On your Account Settings page, you'll be able to change your first, last, and display name, manage your password, and link or unlink your Facebook account.

 

How to add Vehicles to your MapQuest Account

Add your vehicle(s) MPG information to your MapQuest Account to let MapQuest calculate the estimated fuel cost for every trip you take! Just enter your vehicle information and we'll do the math.

How to add your vehicle information to your MapQuest Account

  1. Access your Account Settings page here: https://www.mapquest.com/account-manage
  2. Scroll down and click Vehicles (under "Settings")
  3. Click the Add a Vehicle button

    Once you have selected to add a vehicle there are two ways of completing your vehicle entry.

    1. You can look up the vehicle information by clicking on **Find Your Car** to then use the drop down menu to select the Year, Make and Model of your vehicle. You may be asked to confirm other categories like "trim" to complete vehicle information. Hit **Save**.

    2. Manually enter the Vehicle Name, the City MPG and Highway MPG, Range, and preferred fuel type for this vehicle. Hit **Save**. (You can find this information through online search or in your vehicle owner's manual)

If you'd like to edit or delete a vehicle from your MapQuest Account, simply access your Vehicle settings again (steps above), and click on the Vehicle in your list that you'd like to edit or delete. 

*You can add as many different vehicles to your MapQuest Account as you'd like, but please note that only the one marked as your Default Vehicle will be used to calculate the estimated fuel cost for your routes

Click here to learn more about our estimated fuel cost calculations.

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