MapQuest App for Windows 8 Phones

Where to Download MapQuest for Windows 8

Get voice-guided, turn-by-turn, GPS-style directions on your Windows 8 Phone with the FREE MapQuest app. It’s easy to use and lets you do other things while you follow your route — like search for nearby restaurants, gas stations, parking and more with just one click.

Get it now FREE from the Windows Phone Store »

Getting Started: Enabling Location Services

Enabling location services:

When you first launch the app, MapQuest will ask for Location/GPS access. This access is necessary for the navigation app to work properly.

If you accidentally hit Cancel during the prompt and wish to allow Location/GPS access:

    1. Open the MapQuest app
    2. Tap on the Menu Key, which looks like three dots (...)
    3. Tap Find Me
    4. This will prompt you to allow Location/GPS access. Tap Allow

If you're unable to see your current location, check that Location Services are enabled. To do this:

    1. Tap on the Settings icon
    2. Tap on Location
    3. Slide Location Services to the ON setting

Getting Directions
  1. Tap the Directions icon, the second button which looks like a bent arrow
  2. By default, the first box, your Start point, is set to Current Location
  3. Tap the X located on the right side of the start address bar
  4. Enter your desired starting address
  5. Tap Get Directions

How Do I View the Next Step in My Directions?

After creating a route. The list of maneuver steps are in the directions list beneath the map. You will be able to review all the listed steps by scrolling the list view area.

Once you start navigation, the listed maneuver steps will be incremented automatically to the next step as you progress on your route.

How Can I Clear My Current Route?

    1. Tap on the Menu Key which looks like three dots (...)
    2. Tap Clear

How Can I Enter a Specific Starting Address?

    1. Tap the Directions icon, the second button which looks like a bent arrow
    2. By default, the first box, your Start point, is set to Current Location
    3. Tap the X located on the right side of the start address bar
    4. Enter your desired starting address
    5. Tap Get Directions

Using a Recent or Contact to get a route
    1. Tap the Directions icon, the second icon which looks like a bent arrow
    2. Swipe left or right to choose between Recent, Favorite, and Contact address
    3. Tap on the desired address to create a route


Search Using Map Layers
    1. Tap the Layers icon, the third button which looks like three sheets of stacked paper
    2. From the Map Layers screen, select your desired business categories (Ex: coffee, airports, theaters, etc.
    3. Tap the Back key
    4. Map pins will display for all matching businesses in your designated area
    5. To remove the pins from the map, simply tap the Layers icon deselect the highlighted icon(s)

Please Note: The app will only search the area of the map shown on the screen. To broaden your search, use the Zoom Out (-) function or the pinch “in” motion on the touch screen.

Why Can’t MapQuest Locate Me?
  • Verify that you have enabled all items relating to location access. To check that your phone has Location Services enabled:
      1. Tap on your Phone's main Settings icon (Please note: This is found on your homepage, not within the MapQuest app)
      2. Tap on Location
      3. Slide Location Services to the ON setting
  • When you first launch the app, MapQuest will ask for Location/GPS access. This access is necessary for the navigation app to work properly. If you accidentally hit Cancel during the prompt and wish to allow Location/GPS access:
      1. Open the MapQuest app
      2. Tap on the Menu Key which looks like three dots (...)
      3. Tap Find Me
      4. This will prompt you to allow Location/GPS access. Tap Allow
Customizing Your App

How Do I Add an Address to My Favorites?

    1. Map the desired address
    2. Tap on the map marker
    3. Tap the details box (without taping the Directions icon) and you will be directed to a Details page
    4. Under Favorites, tap Add

How Do I Get a Route Using a Recent or Contact’s Information?

    1. Tap the Directions icon, the second icon which looks like a bent arrow
    2. Swipe left or right to choose between Recent, Favorite, and Contact address
    3. Tap on the desired address to create a route

How Do I Clear My Recent History or Favorites?

    1. Tap on the Menu Key which looks like three dots (...)
    2. Select the Settings menu option
    3. Scroll to the bottom and tap either the clear recents or clear favorites button
    4. After select which one you wish to clear, you will be prompt a verification message.
    5. Once you have cleared all the items in that list will be cleared.
Voice Navigation FAQs

How Do I Start Navigation?

After you've created your route, tap the green Start Navigation option, located beneath the map.

How Do I Pause Navigation?

Tap the green Pause Navigation option, located beneath the map.

How Do I End Navigation?

    1. Tap on the Menu Key which looks like three dots (...)
    2. Tap Clear

Why Can't I Hear the Voice Navigation?

  • Check that your phone volume control is not set to zero. You can easily check this by pressing the up and down key for volume control. This is most likely located on the side of your device.
  • Verify in settings you have a speech language package installed. To do this:
    1. Go to your Device Settings (Please note: this is your phone's settings and not found with the MapQuest app)
    2. Tap Language + Region
    3. Verify that this has the language package you want installed
Do I Need a Data Plan for the App to Work?
Not necessarily. The MapQuest for Mobile app can be used as a simple maps and directions app on wifi. However, it requires the device it runs on to have GPS (global positioning system) capability in order to be used as a navigation app. Therefore, the device will need to be connected to a network at all times in order for navigation to work while on the road.
Bluetooth Integration
With certain Bluetooth devices the MapQuest application will use that as the voice output when users are in navigation mode. This depends on the type of Bluetooth device and if that device supports the services.
Fees to Send/Receive Texts or Open a Link?
While AOL won’t charge you a penny, mobile service providers may charge to deliver texts to a mobile device. Downloading the app requires your phone to have a data connection and plan. Please check with your wireless carrier for details regarding your data plan and pricing. Messaging and data rates may apply.
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